Chase Business Loans Review

(May 2024)

Chase Business Loans Review

In This Article

Our Verdict

When considering Chase Business Loans, it’s vital to weigh its pros and cons. Chase offers a range of loan options, substantial funding potential, and competitive terms. Its extensive network and SBA affiliation are commendable. However, transparency gaps, prepayment fees, collateral demands, and mixed customer satisfaction rates warrant caution. Your best approach is to align its offerings with your unique business needs and keep in mind both positive and challenging feedback.

Make decisions that suit your business goals and aspirations. Remember, your business’s success is at the heart of it all.

JPMorgan Chase & Co.
270 Park Ave 31st Floor
New York, NY 10017


  • Offers diverse loan options: term loans, credit lines, real estate, and SBA loans.
  • Provides substantial funding: up to $500,000 for business loans, $5 million for SBA, and over $50,000 for real estate loans.
  • Features competitive terms: repayments from 12 months to 25 years
  • Supports equipment financing: up to 100% plus soft costs
  • Ensures accessibility: above 4,500 branches, 16,000 ATMs nationwide.


  • Lacks transparent qualifications or eligibility criteria and leaves potential borrowers uncertain about the chances of approval.
  • Imposes prepayment fees on certain loans and discourages early loan repayment and interest savings.
  • Demands collateral like property or equipment occasionally, putting assets at risk in the event of loan default.
  • Mandates a personal guarantee, potentially impacting personal credit and finances as the borrower becomes liable for repayment.

Who Chase Business Loans Is Best For

Chase Business Loans is best for you if you:

  • Require substantial financing, seek loans up to $500,000 for business, over $50,000 for commercial real estate, or up to $5 million through SBA loans.
  • Prefer partnering with a reputable, large bank boasting a vast network of 4,700 branches and 16,000 ATMs across the nation.
  • Are inclined towards SBA loans, seeking advantages from an SBA Preferred Lender, encompassing lower rates and quicker processing.
  • Have equipment financing needs, potentially benefiting from up to 100% financing alongside soft costs.
  • Fulfill the necessary qualifications and eligibility criteria, which encompass credit score, income, business history, and collateral requirements (unspecified on Chase’s website).

Who Chase Business Loans Isn’t Right For

Chase Business Loans is not right for you if you:

  • Prefer a lender that provides clear information about loan costs and prerequisites upfront.
  • Value high customer satisfaction and minimal complaints in a lender.
  • Require rapid online financing or the ability to compare options easily, as Chase’s process involves contacting a local branch.
  • Wish to avoid prepayment fees or personal guarantees for certain loans.
  • Need alternative financial services like invoice factoring or merchant cash advances, which are unavailable through Chase.

What Chase Business Loans Offers

  • Business Term Loans: Ready to make significant strides? Business term loans provide the means to purchase substantial assets, enhancing your long-term liquidity. With competitive fixed or variable rates and potential tax advantages, you are ready for financial success.

    Finance various essential assets like equipment, vehicles, or machinery. With a short-term line of credit that seamlessly transitions into a term loan, you can invest wisely while maintaining your cash flow.
  • Business Lines of Credit: Secure the funds you need swiftly and efficiently with a user-friendly online application process. Enjoy the freedom of flexible repayment terms, which empower you to navigate your financial journey with confidence.
  • Commercial Real Estate Loans: If you’re purchasing, renovating, or refinancing a commercial property, its business mortgages offer versatile loan structures and terms. Back your property ambitions with unique financial support.
  • Small Business Administration (SBA) Loans: As an approved SBA loan provider, Chase extends its support to eligible small businesses with loans up to $5 million. Enjoy the perks of flexible terms and variable interest rates that set the stage for your growth.

Chase Business Loans Details

Small Business Administration (SBA) Loans:

  • Amount: Up to $5 million for SBA 7(a) loans (amounts may vary for other SBA loan types)
  • APR: Competitive interest rates based on market conditions
  • Repayment Term: Up to 25 years
  • Location: Available nationwide
  • Funding Speed: The application and approval process can take several weeks due to SBA requirements.

Business Term Loans:

  • Amount: $5,000 and above
  • APR: Fixed and Variable
  • Repayment Term: Up to 84 months (7 years)
  • Location: Available nationwide
  • Funding Speed: Within a few business days after approval

Business Line of Credit:

  • Amount: $10,000 – $500,000
  • APR: Variable
  • Repayment Term: 60 months (5 years)
  • Fees: $100 or Interest plus 1% of outstanding balance (whichever is greater of the two)
  • Location: Available nationwide
  • Funding Speed: Within a few business days after approval

Commercial Line of Credit:

  • Amount: Above $500,000
  • APR: Variable (relies on credit history, collateral, and good banking relationship)
  • Repayment Term: 12 – 24 months (1 – 2 years)
  • Location: Available nationwide
  • Funding Speed: Within a few business days after approval

Commercial Real Estate Loans:

  • Amount: $50,000 and above
  • APR: Fixed and Variable
  • Repayment Term: Up to 25 years
  • Location: Available nationwide
  • Funding Speed: Within a few business days after approval

Where Chase Business Loans Stands Out

Diverse Range of Tailored Options:

Chase sets itself apart. It offers a wide spectrum of business loan choices – from term loans and lines of credit to commercial real estate loans and SBA loans. This comprehensive suite ensures that your business finds the perfect financing fit for its distinct needs and objectives.

Substantial Borrowing Potential:

When it comes to borrowing power, Chase excels. With the potential to secure up to $500,000 for business loans, an impressive $5 million for SBA loans, and over $50,000 for commercial real estate loans, Chase stands ready to fuel your ambitious projects and growth strategies with substantial financial backing.

Flexible and Competitive Terms:

Chase’s commitment to accommodating your business’s financial journey is evident in its competitive and adaptable terms. Whether you opt for term loans or other financing options, you can select repayment periods ranging from 12 months to 25 years. Additionally, its equipment financing program covers up to 100% of costs, including soft expenses, and empowers your business to acquire or upgrade essential equipment without the burden of immediate upfront payments.

Unparalleled Network and Expertise:

Chase’s esteemed reputation as the largest bank in the U.S., with its extensive network of over 4,700 branches and 16,000 ATMs nationwide, underscores its commitment to accessibility and convenience for businesses. Notably, Chase’s status as an SBA Preferred Lender adds an extra layer of efficiency to the process, enabling faster processing and approval for SBA loans.

Where Chase Business Loans Falls Short


When it comes to qualifications or eligibility criteria for its business loans, Chase does not provide clear information except for SBA loans. This lack of transparency makes it difficult for potential borrowers to determine how to qualify and hinders effective comparison with other lenders. It’s important to understand eligibility upfront to make informed decisions.

Prepayment Flexibility:

Consider that some loans from Chase, like small business and commercial real estate loans over $250,000, carry prepayment fees. Fees might discourage borrowers from paying off loans early to save on interest. Opt for a lender that encourages prepayment without penalties to enhance your business’s financial flexibility.

Collateral Requirements:

Keep in mind that Chase may require collateral such as property or equipment for certain loans. This exposes your assets to risk if you default, and it can also complicate the application process. Exploring lenders with more lenient collateral terms streamlines your loan journey.

Personal Guarantee:

Note that Chase requests a personal guarantee, holding you responsible for loan repayment even if the business falters. This impacts your personal credit and financial stability. Explore lenders that offer more flexible guarantee options to safeguard your assets.

How to Qualify for Chase Business Loans

Business Line of Credit:

Secure the freedom to manage purchases with a revolving credit of up to $500,000. You boost your eligibility when you maintain a strong credit score of at least 680. Ensure your annual revenue exceeds $250,000 and your business tenure spans a minimum of two years. Use collateral options such as accounts receivable, inventory, or equipment to enhance your chances.

Business Term Loans:

Fuel your business growth with lump-sum financing tailored to your needs. Aim for a credit score of 680 or higher – showcase your financial reliability. Generate an annual revenue surpassing $250,000 while demonstrating a business history of at least two years. To fortify your application, explore collateral choices such as real estate or equipment.

Commercial Real Estate Loans:

Realize your commercial property dreams with a term loan. Elevate your eligibility, and maintain a credit score of 680 or above. Exhibit a robust annual revenue exceeding $250,000 and a business experience spanning at least two years. Ensure a minimum of 51% owner occupancy in the property you seek to finance.

SBA Loans:

Unlock favorable rates and extended terms – harness SBA-guaranteed loans. Embrace the strength of a credit score of at least 640. Showcase an annual revenue of over $100,000, reflecting your business’s financial stability. Demonstrate a resilient business history of at least two years. Additionally, align with SBA size standards for your industry and showcase your earnest pursuit of various financing avenues.

How to Apply for Chase Business Loans

Choose the Loan Type:

Pinpoint the loan that best suits your needs – whether it’s a business line of credit, a small business loan, commercial real estate financing, or an SBA loan. Explore detailed information about each option either on Chase’s website or visit a local branch for inquiries.

Gather Required Documentation:

Compile the essential documents and information for your loan application. This includes both personal and business details, financial statements, tax returns, your business plan, information about collateral, and the purpose of the loan. You find a comprehensive checklist on the Chase website to ensure you’re fully prepared.

Connect with a Chase Business Banker:

Reach out to your local Chase branch and engage with a knowledgeable business banker. Always there to assist you with your loan application and provide insights on pricing. Easily locate a nearby branch using the convenient branch locator tool on the Chase website.

Alternatively, you can schedule an appointment. Call Chase customer service at 1-800-CHASE38 (1-800-242-7338).

Submit Your Application:

Lodge your loan application and anticipate Chase’s decision. The approval process duration varies due to factors like the loan type, amount, credit history, and fund availability. You receive prompt communication from Chase once you receive an application acceptance or decline.

Review and Acceptance:

If your application is approved, it’s time to review and sign your loan agreement. Afterward, you receive the funds from Chase. Your choice of receiving funds can be via check, wire transfer, or direct deposit to your Chase business checking account.

Commence Repayment:

Following approval and receiving the funds, adhere to the repayment schedule in detail in your loan agreement. Monthly payments kick-off according to the terms you agree upon.

Alternatives to Chase Business Loans

U.S. Bank

Enjoy fixed-rate, secured term loans reaching up to $1 million. For a swifter process, its fast business term loan offers up to $250,000 with a swift application procedure.

Bank of America

Discover a realm of possibilities with Bank of America’s versatile financing solutions. Do you seek unsecured lines of credit, term loans, auto loans, equipment loans, or SBA loans? The choice is yours. Compare, select, and kickstart your application online.

Customer Reviews

On Trustpilot, Chase receives 1.3 out of 5, from over 1,400 reviews. The majority of these reviews lean towards the negative, with 88% giving Chase the lowest rating. Customers express dissatisfaction with aspects such as customer service, fraud protection, online banking experiences, and overdraft fees. Additionally, some individuals perceive Chase’s behavior as unprofessional, dishonest, and even discriminatory.

It’s important to note, however, that there are positive voices amidst the criticism. Around 10% of reviewers rate Chase as “excellent,” citing commendable aspects such as the rewards program, its user-friendly mobile app, and robust security features.

Pro Tips

  • Choose the Right Loan: Understand the different loan options Chase offers and pick the one that fits your business needs best.
  • Prepare Documentation: Gather all necessary documents, including financial statements and business plans, to streamline the application process.
  • Check Eligibility: Know the eligibility criteria for your chosen loan type and ensure you meet the criteria before you apply.
  • Maintain Good Credit: Aim for a strong credit score, especially if it’s a requirement for the loan you’re seeking.
  • Engage with a Banker: Connect with a Chase Business Banker at your local branch for personalized guidance and support.
  • Understand Terms: Thoroughly review terms, fees, and interest rates to make an informed decision.
  • Compare Alternatives: Consider other lenders and loan options to ensure you get the best deal.
  • Plan for Repayment: Develop a clear plan for timely repayment to avoid financial strain on your business.
  • Stay Informed: Keep up-to-date with changes in Chase’s loan offerings and criteria.
  • Prioritize Transparency: Opt for lenders that provide clear information about qualifications and requirements.


In this evaluation of Chase Business Loans, there are both positive and negative aspects. Chase provides diverse loan options with substantial funding potential. However, Trustpilot’s feedback leans towards the negative, yet positive remarks highlight rewards and mobile app features. It’s important to weigh the pros and cons carefully to make a wise decision that aligns with your business needs.

Remember, your business’s journey is unique, and making a good choice is crucial.

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